Woodward Commitment to Customer Support

    To support the needs of customers worldwide, Woodward offers customer service and AOG support from 2 locations: Rockford, Illinois, USA and Prestwick Scotland.

    AOG Support: Woodward provides 24-hour AOG service.  Please see our AOG support page for details.

    Customer Support:  Woodward provices customer support Monday-Friday during normal daytime work hours. In the U.S. please use Woodward's convenient toll free number at 888-273-8817 or fax 815-624-1926. For assistance from Woodward's Scotland facility, please use 44-1292-677600 or fax 44-1292-677612.

    Customer Service Managers

    Woodward Customer Service Managers work with you to develop customized programs to meet your support requirements, business objectives, and logistical needs. This single point of contact provides you with a simple and direct means of communication.

    Europe, Middle East, Africa, India

    Phil Boyle
    Aftermarket Sales & Support Leader
    Phone: 44 1292 677602 (UK)
    Fax: 44 1292 677612

    The Americas
    Scott Johnson
    Aftermarket Sales & Support Leader
    Phone: 815-639-6189

    Western US & Canada
    Chuck Johnson
    Customer Account Manager
    Phone: 815-639-6362 (USA)
    Mobile: 815-394-9606

    Eastern US & Canada, Central & South America
    Jeff Maldonis
    Customer Account Manager
    Phone: 815-639-6222 (USA)
    Fax: 815-639-6048

    Eastern US & Canada
    Lance Lajara
    Customer Account Manager
    Phone: 815-639-6557 (USA)

    Asia & Pacific Rim
    Michael Hauser
    Sales & Support Leader
    Phone: 224-592-2524 (USA)

    Les Yin
    Customer Service Manager
    Phone: 86-10-65101701 (CHN)
    Mobile: 86-13901240782
    Fax: 86-10-65171469



    Spare Parts Sales - Large Turbine Engine Fuel Controls

    Ann Spataro
    Customer Support Representative
    Phone: 815-639-6787 (USA)
    Fax: 815-639-5387


    Small Turbine Fuel Controls

    PW206/207/300/600/CT7/T700GE Overspeed/TPE331/Sensors/Turboprop Governors
    Lance Lajara
    Customer Account Manager
    Phone: 815-639-6557 (USA)

    Spare Parts Sales - Small Turbine Fuel Contorls & Turboprop
    Angelique Stuckey
    Customer Support Representative
    Phone: 815-639-6228 (USA)
    Fax: 815-639-5379


    For support on the following product lines, please contact: 

    Piston Engine Propeller Governors and Synchronizer Systems

    Ontic Engineering & Manufacturing provides product support for Woodward piston engine propeller governors and synchronizer/synchrophaser systems.

    Contact information:

    Ontic Engineering & Manufacturing
    2400 Plummer Street
    Chatsworth, CA  91311
    Phone: 818-678-6555
    Fax: 818-678-6618